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Human-machine Interfacing
Human Machine Interface (HMI) is the term used to describe the factors related to the way humans and technology interact. The interface is defined by the displays and controls used by the operator/maintainer to control, monitor or otherwise interact with the system.
Software Automation
Similar to factory automation, which refers to computer-driven assembly lines, software automation can be defined as the replacement of manual operations by computerized methods. Software automation includes Customer Relation Management (CRM), Supply Chain Management (SCM) and all forms of e-business and application integration (EAI).
Telematics
The use of computer-based information processing in telecommunications and the use of telecommunications to allow computers to transfer programs and data to one another. The word telematics stems from the German word "Telematik" a combination of the words "Telekommunikation" (telecommunications) and "Informatik" (information science).